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Web Site Help

  • To help you navigate our web site, please note that our Toll Free Telephone Number and a link to the Home Page, Site Map and Login (or Logout once you have logged in) are located in the Top Right Corner of every page.

  • In addition, please note that at the bottom of every page are links to Home, Contact Us, Disclaimer, Help, Risk Factors, Privacy, Security and the Site Map.

  • To help insure your visit to our web site is a positive experience, we have done our best to see that all of the features and pages on our web site work properly. However the Internet is not a perfect science and there are many types of browsers, computers and operating systems being used by visitors to our site which can effect how our web site pages are displayed and how our interactive forms work or don't work as the case may be.

  • If you experience difficulties with any part of our web site and/or have suggestions, we invite you to contact us and inform us of any problems or suggestions you have. Please call us toll free at 866-404-1031 or send us an email by CLICKING HERE.

  • Thank you in advance for your comments. It is through comments from visitors such as yourself, that we will improve the quality of our services, web site content and your experience using our web site.

Unable to View Pages of our Web Site?

  • Make sure you have logged in with your user name and password to ensure you will be able to view all pages of our web site.

  • If you have not registered with us for a user name and password, please click on the "Request Password" link on the left menu bar of this web page.

Problems Logging In?

  • If you are a registered user and you are unable to login with the user name and password we provided to you, please contact our office and one of our staff will get back to you as soon as possible.

  • Please call us Toll Free at 866-404-1031, or

  • CLICK HERE to send us an e-mail.

Unable to View Files or They are Slow to Download?

  • Our web site has links to other web sites that will open in a new browser window.

  • This is done so that you do not lose your place on our web site while you are viewing another web page.

  • Some of the links are to files stored on our web server as PDF files. When you click on such a link, your computer will search for the Adobe Reader and load it so that you may view the file the link is connected to.

  • If you do not have the Adobe Reader 8.0 PDF reader, or you have an older version of the Adobe Reader (the new version will load the documents faster) CLICK HERE to download a free copy.